Tom an RN has been working at a teaching Hospital for about 8 years. He has now been promoted to Team Leader on his current cardiac unit. Sue is a...

Question Answered step-by-step Tom an RN has been working at a teaching Hospital for about 8 years. He has now been promoted to TeamLeader on his current cardiac unit. Sue is a new nurse and is very unhappy with the culture of the staff on the cardiacunit. She brings her concerns to Tom, her Team Leader.Roles:Student A: Tom – Team LeaderStudent B: Sue – New Graduate NurseFaculty: Jaya – Another nurse with only 1-year experienceStudent C (being tested) – Marilyn the nurse managerpre-scrip:sue: whats up with this place?tom: looks confused, what do you mean?sue: staff here dont seem to care about one another. i dont trust anybody i work with, do you?tom: sure, i do. seems like a comfortable place to me. just go with flow, and you will be fine.sue: oh boy, i guess i will have to adjust. it is just that i dread coming to work.tom: it is not so bad once you adjust. i guess you feel this way because you are new.sue meets with jaya over lunchjaya: i just dont feel the staff is connected here. no one really talks to each othersue: i dont think the staff have any pride in their worksue is able to connect with jaya. it feels great to connect with someone who understand2 weeks later, sue meets marilyn the nurse manager for her first new hire check-in. marilyn: hi sue, so nice to see you today. how is your day going?sue: hi marilyn, nice to see you too. its been going ok.marilyn: so, this is our first check in to see how you are doing. being a new nurse can be challenging, and i want to make sure that you are feeling supported in the transition from student nurse to being on your own as a nurse.sue: thanks marilyn, i did have some trouble understanding the culture of the unit. it seems realy hard and impersonable, they dont seem to care about each other. i spoke to tom and he said just go with the flow. so i am trying to do that.marilyn: student responds off script start now.as a nurse manger what should marilyn respods? you must encourage sue from here on out.sue needs to address the following:how can she get the nurses to help her when she needs help?what should she do when the nurse’s arent answering call bells and she is very busy.how can she build trust with the older nurses?debrief: encourage the students to think about the followingwhy do you think tom responded in the way he did?how do you describe the culture of this organization?is this constant or dissonance culture? rationale?what possible effects can organization’s culture have on patient care delivery?if you were jaya and or sue, what would you do? Health Science Science Nursing NURSING NLM202 Share QuestionEmailCopy link Comments (0)