Read the case and answer following questions

See attached the case: ARAVIND EYE CARE’S VISION CENTERS-REACHING OUT THE RURAL POOR.

Case Discussion Questions.

1. What are the key factors that have led to Aravind’s success? (e.g., operation model, efficiency etc.)
2. What has Dr. V.’s role been in all this?
3. How do you evaluate the quality of service of at the free hospital and at the paying hospital?
4. What has been the role of Aravind’s Clinical and support staff? Are they dedicated and altruistic or do they have an ulterior motive?
5. Are there any weaknesses with the Aravind’s model of delivering eye care? Listed the weaknesses.
6. How are Tirunelveli and Theni doing?
7. How should Dr. V. expand the service to other areas?