Norfolk State University Receptionist Job Description Paper

You are a practice manager for an Internal Medicine physician. Up to this point you have had a secretary that has served as a secretary, doing billing, ordering, etc, and as receptionist. However, as the practice has grown, it has become necessary for the secretary to focus on the financial and organizational needs of the practice. There is now a need for a person to serve as a receptionist, the first person to interact with the patient either by phone or in-person.