The Case of the Missing Jewels – Chapter 7 (pg. 302)

Instructions:

1.Each student will be assigned one case to analyze based on the stated criteria below.

2.For all other cases each student will be required to complete a short quiz to ensure they have thoroughly read the assigned case

Requirements:

For your assigned case:

1.This is a typed, double-spaced paper with one-inch margins and 12-point, New Times Roman font.

2.The paper should have a title page that includes: the case study; student’s name; course name and number; date; and professor’s name.

3.Your response should be AT LEAST THREE FULL PAGES.I am looking for content quality not quantity and a response that is thorough, well thought-out and supportive.You should refer to the concepts and theory you have learned in class to support your comments. DO NOT REITERATE THE FACTS. You will be required to complete one case.Your paper should be broken up into three sections. Each of the sections should be given a subtitle to ensure you have addressed each of the three required sections:

a.Root Causes

oWhat is the root cause(s) of the problems/issues occurring and what other factors contribute to them? As in what underlying problems do you note in the case that contributes to the overall problems in the case study. Do Not write me a summary of this case, think outside of the box. Use your textbook, class discussions, personal experiences in the hospitality industry, and current events to help explain what you identified the root causes in the case to be.

b.Key Players

oDiscuss the key players and the role they play in this case.What role does each individual play in the case? Are they contributing to the problems you discussed? What should their role be in fixing those problems and creating solution?

c.Solutions

oWhat are the possible solutions to the problems that you would implement? You are a consultant that has to make recommendations on what needs to occur to correct the problems. Present your plan of action.