1. Sherry Turkle says that she sees “a vulnerability” in those who prefer social media to phone calls or face-to-face communication: “I see a vulnerability in this generation, so quick to say, ‘Please don’t call'” (385-386). What are your own views on communicating via texts, emails and/or social media. How does your communication change from sites like Facebook to LinkedIn? You can draw on other readings or materials you’ve read so far for ideas to consider or question to support your view.

2. Sherry Turkle writes that young women often “prefer to deal with strong feelings from the safe haven of the Net,” and doing so provides “an alternative to processing emotions in real time.” What do you think Jenna Wortham would say to that? What do you think about Turkle’s argument? Use quotes or details from the text to support your answer.

3. After watching Sherry Turkle’s discussion about how she essentially thinks we are all connected, yet alone, and listening to Manoush Zomordodi present ideas from companies like “Invisible Girlfriend,” and communicating how thoughtful relationships through text messages works for some people, how do you feel about what you heard? We live in a technological age where we rely on quick communication, and not necessarily face-to-face. How do you feel about what has been presented to you?

*Limit your answer to 2-3 paragraphs for each question.

The business environment is continuously evolving with the integration of new management trends developed to create opportunity and respond to challenges. Innovation often challenges the status quo of organizations and change agents in an organization must become intrapreneurs to meet those challenges.

You have been tasked to communicate to the VP of Human Resources about the need to prepare current staff for a more diverse workforce as a result of opening a new office in Miami, FL. This geographical area is known for its cultural, religious, and ethnic diversity in comparison to the company’s office in Topeka, KS.

Assignment Steps

Create a 1400-word report analyzing the relationship between these concepts or topics:

• Analyze the role of innovation in executing change strategies.
• Assess managing diversity in the workplace.
• Examine how technology facilitates the implementation of change in today’s workforce.
• Explain how the workforce in the company will benefit from welcoming an inclusive and more diverse group of coworkers.
• Explain the benefits and the opportunity that a more diverse workforce will create.
• Include at least five peer-reviewed references.

Format your assignment consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

Assignment needs to have no plagiarism. The faculty portal includes all papers submitted to UoP in addition to all outside sources, something that is not included in the student plagiarism checker

Read “Topic 7: Vargas Family Case Study.”

Identify one member of the Vargas family whose dominant story could use some rewriting. Read the workshop notes on Reauthoring Conversations.

Part 1: In 250-300 words, write a counseling note for the client’s file. In this note, describe any exceptions to the problem that you have identified and develop scaffolding questions to ask the client in your next session, one in their landscape of action and one in their landscape of identity.

Part 2: Put yourself in the client’s shoes and, as the client, write a reauthoring version of their story that is 500-750 words in length. It should incorporate the exceptions and responses to the scaffolding questions from Part 1. Use narrative language when applying this reauthoring technique.

While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.

Answers must be in apa format with in text citations. Must also have 3 scholarly sources and be a minimum of 1000 words total. I have attached the reading that goes with the questions.

1. How can you create a positive imagine over the telephone?

2. In what ways can technology play a role in the delivery of effective customer service?

3. How can a small business benefit from the technology we have today?

4. How can you build customer trust? Given an example.

5. What are some of the key reasons that a customer remains loyal to a product, a service, or an organization? Give an example of your loyalty to a product, a service, or an organization.

The Fair Labor Standards Act (FLSA) of 1938—also called the Wages and Hours Bill—is a federal law protecting the employee’s right to compensation for work performed. It established the national minimum wage and guaranteed overtime, and prohibited the employment of minors. While organizations are expected to abide by the Fair Labor Standards Act (FLSA) of 1938, in many cases, the definition of what constitutes an exempt versus nonexempt employee is questionable or open to interpretation. This can and does have serious consequences for the employer when employees are found to have been misclassified.

Use the textbook, the online library resources, and the Internet to research the provisions of the Fair Labor Standards Act (FLSA) of 1938 and related cases. Select an example of a company that mislabeled a nonexempt employee as exempt or mislabeled an exempt employee as nonexempt. Write an analysis, including the following:

• Summarize the example you selected, including a description of the issue and an exploration of its cause.
• Explain the implications of mislabeling for both the employee and the organization.
• How could such a situation be avoided in the future?